Patient mix
Start with the patients the clinic already sees and the care plans clinicians already provide.
To add shockwave equipment to a chiropractic clinic, define the proposed clinical role, distinguish focused shockwave from radial pressure wave, and review current labeling, operator responsibilities, and implementation costs. Bring those requirements to a shockwave demonstration before purchasing and obtain qualified review of any practice-scope or billing questions. Chattanooga Rehab is a rehabilitation equipment manufacturer serving professional clinics with LightForce laser and Intelect shockwave systems.

Start with the patients the clinic already sees and the care plans clinicians already provide.
Clarify whether the clinic is evaluating focused shockwave, RPW, or both.
Identify who prepares, operates, moves, and records use of the equipment.
Have the clinical lead define the proposed role before comparing equipment prices. Identify the actual system and current operating documents, not just a general shockwave description. The official US Intelect® RPW 2 and Intelect Focus Shockwave pages identify distinct devices. Keep their labeling and configuration reviews separate rather than treating one as a substitute for the other. [2] [3]
Ask the responsible professional to review practice scope, operator requirements, contraindications, and the clinic's policies for the proposed use. A manufacturer demonstration does not settle professional authorization or an individual treatment decision. Do not infer a device indication from a chiropractic service page, a research title, or a competing clinic's marketing. Resolve clinical-use questions with the appropriate qualified reviewer before approving service descriptions.
Include intended operators and staff responsible for setup, accessories, documented care, and issue reporting. Bring the room layout and identify whether the equipment stays in one space or moves between rooms. Ask the representative to show the quoted configuration and identify demonstration accessories that are optional. Record observations against the clinic's actual workflow rather than assuming a presentation represents the final purchase package.
Request current installation, operating, storage, and care documents for the proposed system. Assign facilities review where room or electrical questions remain. Ask which device-specific instruction is included and how later hires obtain it. Keep attendance at a sales demonstration separate from the facility's operator-readiness record, and do not create treatment parameters or service intervals from a general buying guide.
Distinguish focused and radial systems before selecting equipment. Review professional responsibilities independently from a sales demo.
Request an itemized quote showing the model, compatible components, included quantities, optional accessories, delivery scope, instruction, written coverage, and support contact. Compare it with the configuration reviewed at the demonstration. Ask for current prices on separately arranged services or replacement items. Keep confirmed expenses distinct from unknown future costs and retain written follow-up with the proposal version.
Have the clinic's qualified advisers review any funding proposal, coding question, payer arrangement, or patient-payment policy. A device quote is not evidence that a service is reimbursable, and a general patient price is not a financial plan for the practice. Review the clinic's own staffing, room, and operating assumptions without promising demand, revenue, or patient outcomes. Resolve these business questions independently from the clinical decision about equipment fit.
Assign owners for delivery acceptance, clinical review, room preparation, staff instruction, and ongoing equipment records. Check received components against the accepted quote and retain their current documentation. Record missing items or proposed substitutions for the responsible approver. Do not treat delivery as completion of the clinical-use and operator-readiness reviews.
Review proposed website copy, staff explanations, and service descriptions against the actual device labeling before introducing the service. Keep focused and radial language distinct in those materials and route unresolved questions to the appropriate reviewer. Bring remaining configuration questions to the shockwave demonstration before purchase approval. Use the shockwave room-setup guide to complete the layout review and assign preparation tasks without inventing universal room requirements.
| Review area | Information to confirm |
|---|---|
| Clinical review | Exact focused/radial system, current labeling, scope and operator responsibilities |
| Demonstration | Actual operators, quoted components, room workflow and instruction questions |
| Purchasing review | Written scope, confirmed expenses, support and separately reviewed payment questions |
| Launch readiness | Accepted delivery, documented reviews, staff instruction and reviewed service descriptions |
No. Have the responsible professional review applicable scope, current device labeling, operator requirements, and facility policy before approving clinical use.
Review the exact system independently. Do not transfer a condition claim or accessory requirement between focused shockwave and radial pressure wave devices.
Use the demo for equipment evaluation. Obtain qualified review of coding, payer rules, and patient-payment arrangements rather than assuming the purchase establishes reimbursement.
Questions for clinics evaluating equipment fit, training, support, service, safety, and purchase timing.
Document the required configuration, accessories, operating instructions, training, and service contacts for each site. Identify differences in room layout and staffing before choosing one package. Standardization should address the actual workflows rather than assume identical equipment creates identical use.
Request device-specific operation, labeling review, accessory handling, care, issue reporting, and written training resources. Identify the initial operators and the person responsible for later staff onboarding. Confirm the training included in the quote and any separately arranged instruction.
Sequence purchasing approval, room preparation, accessory receipt, training, and acceptance. Assign an owner and completion evidence to each task. Confirm delivery assumptions with the representative so the team does not schedule use before the necessary setup and training are complete.
Retain the accepted quote, model and serial number, current instructions, accessory list, warranty terms, training record, and support contacts. Record any open questions before acceptance. Keep these documents accessible to both the clinical lead and the staff member who manages equipment service.
Ask what instruction is included, who may attend, where it takes place, and how future staff are trained. Account for staff time and any separate training expense. Obtain the scope in writing rather than assuming all future onboarding is included in the device price.
Review actual use, room access, staff confidence, operating questions, maintenance records, and support requests against the implementation plan. Have the clinical lead select any clinical evaluation measures. Use that information to address workflow gaps before purchasing additional systems.
Ask the representative to itemize the shockwave equipment configuration and the parts or services needed for this project. Record included quantities, optional purchases, training, delivery assumptions, and written support terms. Have the purchasing and clinical leads compare that scope with the specific requirements above before approval.
Request current instructions for the exact model, accessory compatibility information, the accepted quote, and the applicable warranty or contract terms. Record the document version and market. Use these records to resolve unanswered questions rather than relying on an older brochure or a general sales statement.
Have the clinical lead approve device fit and operation, the administrator approve staffing and room readiness, and the purchasing lead approve the written cost and contract scope. Include a safety or facility reviewer where needed. Keep each approval tied to the proposed configuration.
Separate the equipment purchase from accessories, staff time, training, shipping, inspection, maintenance, and service. Request current prices for applicable items and identify unknown costs. Review these assumptions with the financial lead without turning an estimate into a guaranteed annual expense or return.
Use the current operating instructions to review setup, device controls, accessory identification, care, and issue reporting. Record completed instruction and questions requiring follow-up. The clinical lead should decide when operators are ready under the facility policy rather than assuming attendance at a sales demo is sufficient.
Use the demo link on this page and provide the clinic type, room plan, operators, purchase timeline, and this topic's unresolved questions. Ask for a demonstration of the proposed shockwave equipment configuration and written follow-up on quote scope, training, and service.
1. Chattanooga. Shockwave therapy devices: US indications and device categories. The US indication statement and distinction between focused shockwave and radial pressure wave.
2. Chattanooga. Intelect RPW 2: US product documentation and instructions. RPW device and accessory documentation. Confirm the current instructions for the quoted model.
3. Chattanooga. Intelect Focus Shockwave: US product documentation and instructions. Focused-system documentation and compatible accessories. These are separate from RPW accessories.
Individual results may vary. Neither DJO Global, Inc. nor any of its subsidiaries dispense medical advice. The contents of this website do not constitute medical, legal, or any other type of professional advice. Information related to various health, medical, and fitness conditions and their treatment is not meant to be a substitute for the advice provided by a physician or other medical professional.
Review the current US instructions for the exact equipment configuration before approving clinical use, accessories, room controls, or staff training. Manufacturer documentation supports product facts; clinical research addresses its stated study population and methods. A study does not extend a device indication. [1]
Intelect Focus Shockwave has a US indication for heel pain due to chronic proximal plantar fasciitis in adults with failed alternative conservative therapies for at least six months. Review radial pressure wave labeling independently; do not transfer a condition claim between systems. [1]