Workflow fit
Compare how the device fits room setup, patient flow, staffing, and documentation.
Radial pressure wave transmitter selection should start with the exact system, handpiece, compatible part identification, and current operating instructions. Ask the representative to identify included and optional transmitter types during the shockwave demo, then compare that configuration with your clinical review and written accessory quote. Chattanooga Rehab is a rehabilitation equipment manufacturer serving professional clinics with LightForce laser and Intelect shockwave systems.

Compare how the device fits room setup, patient flow, staffing, and documentation.
Confirm required accessories, optional items, replacement planning, and storage.
Confirm compatible part identification, current ordering information, and documented replacement criteria.
The current US Intelect® RPW 2 page lists a Ro40 Beam D-ACTOR® transmitter and a D20-S Standard D-ACTOR transmitter among its standard accessories. Those names give procurement specific items to verify in the proposed configuration. Ask the representative to confirm the current package and compatible part numbers rather than treating the published accessory list as the final quote for your purchase. [2]
Keep the distinction between a named transmitter, the handpiece, and a service or revision kit. They are different purchasing lines even when supplied in one package. If a proposal uses a general phrase such as standard tips, request the actual accessory identification. Confirm model-specific compatibility and intended use rather than assuming that an accessory fits every system or clinical application.

Have the representative identify each included type and show the current compatible options for the exact system. Request separate quantities and prices for additional purchases. Compare that list with the configuration demonstrated to staff. A displayed accessory should not be treated as included until the written scope confirms it.
Ask the clinical lead to review the options within the device labeling and operating instructions. Keep the reason for selecting an accessory with the purchasing record. Do not infer that a different transmitter adds a new indication or produces superior clinical outcomes. The decision should reflect the documented device context and intended clinic workflow rather than the number of options advertised.
Use documented accessory names and part numbers. Separate included transmitters from optional purchases.
Provide the exact model and handpiece identification when asking about compatibility. Do not assume that a transmitter used with an older system fits a new purchase. The official RPW 2 information identifies its handpiece and accessory context; obtain the current operating instructions and written confirmation for any uncertain combination before ordering. [2]
Ask staff to review documented fitting, removal, identification, inspection, care, and storage for the quoted accessories. Include the people who prepare the device as well as the clinicians who operate it. Record questions requiring follow-up. Do not replace the manufacturer procedure with an informal demonstration of a different handpiece or an accessory that is absent from the quote.
Request current replacement prices, ordering contacts, availability assumptions, and the inspection or maintenance criteria supplied for each selected accessory. Keep those records with the equipment file. Review coverage for transmitters separately from the main unit warranty. This guide does not establish a universal pulse count or calendar interval for replacement.
Compare spare quantities with the number of operators, rooms, storage arrangements, and the clinic interruption plan. Record why an extra item is being purchased. Bring the proposed accessory package and unresolved compatibility questions to a shockwave demonstration before approval. Use the transmitter replacement-planning guide to separate the initial accessory selection from later inspection and ordering responsibilities.
| Review area | Information to confirm |
|---|---|
| Named standard accessories | Verify the listed Ro40 Beam and D20-S Standard items against the current quote |
| Additional options | Document compatibility, selected quantity, price and clinical review |
| Handling requirements | Current handpiece instructions, identification, inspection, care and storage |
| Replacement planning | Documented criteria, part numbers, ordering contact and coverage |
Request its documented name, part number, compatible system and handpiece, quantity, and whether it is included or optional.
Have the clinical lead identify the documented options relevant to the intended workflow. Itemize selected accessories rather than ordering an unexplained assortment.
Review the current fitting, identification, inspection, care, and storage instructions for the exact handpiece and compatible accessory.
Questions for clinics evaluating equipment fit, training, support, service, safety, and purchase timing.
Start with the exact device and handpiece in the quote. Ask the representative to identify compatible transmitter options and demonstrate their handling. The clinical lead should review the manufacturer guidance for selection; a generic list of transmitter names does not establish that each fits your system.
Do not assume compatibility across RPW models, handpieces, or accessory generations. Ask for confirmation by part number in the current product documentation. Keep a model-specific inventory so staff do not order a transmitter based only on diameter or a familiar accessory name.
Use the maintenance and inspection requirements for the actual handpiece and transmitter. Ask how usage is recorded and which wear indicators staff should report. Obtain any stated service interval in writing; this guide does not establish a universal pulse count or replacement frequency.
Ask to see identification, fitting, removal, inspection, cleaning, storage, and any documented maintenance steps. Have the likely operators perform the workflow under supervision. Identify which tasks staff may do and which require authorized service before equipment acceptance.
Request current prices for the proposed parts and distinguish individual transmitters from repair or service kits. Ask about shipping, availability, and any separately charged service. Estimate costs using your intended use and documented maintenance requirements rather than an unsupported annual allowance.
Discuss spare quantities using staff coverage, room count, ordering lead times, and the clinic downtime plan. Confirm compatibility and storage requirements before ordering. A spare should address an identified workflow need rather than being added because another clinic uses a different accessory package.
Ask the representative to itemize the shockwave equipment configuration and the parts or services needed for this project. Record included quantities, optional purchases, training, delivery assumptions, and written support terms. Have the purchasing and clinical leads compare that scope with the specific requirements above before approval.
Request current instructions for the exact model, accessory compatibility information, the accepted quote, and the applicable warranty or contract terms. Record the document version and market. Use these records to resolve unanswered questions rather than relying on an older brochure or a general sales statement.
Have the clinical lead approve device fit and operation, the administrator approve staffing and room readiness, and the purchasing lead approve the written cost and contract scope. Include a safety or facility reviewer where needed. Keep each approval tied to the proposed configuration.
Separate the equipment purchase from accessories, staff time, training, shipping, inspection, maintenance, and service. Request current prices for applicable items and identify unknown costs. Review these assumptions with the financial lead without turning an estimate into a guaranteed annual expense or return.
Use the current operating instructions to review setup, device controls, accessory identification, care, and issue reporting. Record completed instruction and questions requiring follow-up. The clinical lead should decide when operators are ready under the facility policy rather than assuming attendance at a sales demo is sufficient.
Use the demo link on this page and provide the clinic type, room plan, operators, purchase timeline, and this topic's unresolved questions. Ask for a demonstration of the proposed shockwave equipment configuration and written follow-up on quote scope, training, and service.
1. Chattanooga. Shockwave therapy devices: US indications and device categories. The US indication statement and distinction between focused shockwave and radial pressure wave.
2. Chattanooga. Intelect RPW 2: US product documentation and instructions. RPW device and accessory documentation. Confirm the current instructions for the quoted model.
3. Chattanooga. Intelect Focus Shockwave: US product documentation and instructions. Focused-system documentation and compatible accessories. These are separate from RPW accessories.
Individual results may vary. Neither DJO Global, Inc. nor any of its subsidiaries dispense medical advice. The contents of this website do not constitute medical, legal, or any other type of professional advice. Information related to various health, medical, and fitness conditions and their treatment is not meant to be a substitute for the advice provided by a physician or other medical professional.
Review the current US instructions for the exact equipment configuration before approving clinical use, accessories, room controls, or staff training. Manufacturer documentation supports product facts; clinical research addresses its stated study population and methods. A study does not extend a device indication. [1]
Intelect Focus Shockwave has a US indication for heel pain due to chronic proximal plantar fasciitis in adults with failed alternative conservative therapies for at least six months. Review radial pressure wave labeling independently; do not transfer a condition claim between systems. [1]